Privacy Policy

Privacy Policy

This Privacy Policy describes how Paloma nuts and confectionery Pty Ltd ("Paloma nuts and confectionery," "we," "our," or "us") collects, uses, and protects the personal information you provide to us when you visit our website. We are committed to respecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information Collection

1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and mailing address when you voluntarily provide it to us through our website. This information is necessary for order processing, customer service, and communication purposes.

1.2. Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, device information, and browsing patterns when you visit our website. This information is used to enhance your browsing experience, improve our website, and analyze user trends.

  1. Information Use

2.1. Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you about your order status, and provide customer support.

2.2. Marketing Communications: With your consent, we may use your personal information to send you promotional emails, newsletters, and updates about our products, special offers, and upcoming events. You have the right to opt-out of receiving these communications at any time.

2.3. Website Improvement: We may use non-personal information for statistical analysis, website improvement, and to customize your browsing experience. This helps us understand user preferences, optimize our website, and provide relevant content.

2.4. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as that of our customers and the public.

  1. Information Sharing

We respect your privacy and do not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are obligated to protect your information and can only use it to perform specific tasks on our behalf.

We may also share your information when required by law, in response to a legal process, or to protect our rights, safety, and property.

  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

  1. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience and informational purposes only. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

  1. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

  1. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.

  1. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:

Paloma nuts and confectionery Pty Ltd

9 Lincoln Street, Minto NSW 2566, Australia

Email: sales@nutsandsweets.com.au

Phone: (02) 8798 0399

We will respond to your inquiry as soon as possible.

Last updated: 07/06/2023